COVID-19 Protocols



To maintain hygiene for your health and safety and that of our staff, we have implemented the following protocols.

Staff will manage physical distancing at entries, waiting areas and queues.

Chairs, tables and booths will be spaced to ensure appropriate distancing between guests.

Line flow will be managed at coffee and food pick-up areas.

Reservations will be taken to manage capacity limits in coffee shop.

Menus will be displayed on menu boards, or disposable menus will be used. Where not possible, menus will be sanitised after each guest interaction.

Tables, table appointments and surrounds will be wiped and sanitised before welcoming and seating the next guests.

Condiments, sugars, sauces and meal accompaniments will be brought to the table in single-use, single-serve packaging. Cutlery will be provided in a closed paper sleeve, including the napkin.

Waiters and staff will keep a physical distance of 1.5 meters in the restaurants and during room service.

If you are not happy with any of our standards of preparation, please let us know immediately to help serve you better.

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